All systems operational--:--:-- UTC

Platform status

All systems operational

14 of 14 regions healthy. Checked every 30 s from 6 locations.

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Components, last 90 days

  • Operational
  • Degraded
  • Outage
  • API99.999% uptime
    45 days agoToday
  • Web app100.000% uptime
    45 days agoToday
  • Agents runtime99.987% uptime
    45 days agoToday
  • Robotics ingest99.994% uptime
    45 days agoToday
  • Robotics commands99.999% uptime
    45 days agoToday
  • Payments processing99.997% uptime
    45 days agoToday
  • Webhooks99.992% uptime
    45 days agoToday
  • Analytics ingest99.998% uptime
    45 days agoToday
  • Analytics query99.981% uptime
    45 days agoToday
  • Market data99.988% uptime
    45 days agoToday
  • Order routing99.999% uptime
    45 days agoToday

Regions

RegionLocationEdge latency, p50Status
eu-central-1Frankfurt18 msOperational
eu-west-1Dublin24 msOperational
eu-north-1Stockholm29 msOperational
uk-south-1London21 msOperational
us-east-1Northern Virginia34 msOperational
us-east-2New Jersey (trading edge)31 msOperational
us-central-1Iowa41 msOperational
us-west-2Oregon38 msOperational
ca-central-1Montréal36 msOperational
sa-east-1São Paulo52 msOperational
ap-northeast-1Tokyo47 msOperational
ap-southeast-1Singapore44 msOperational
ap-south-1Mumbai49 msOperational
ap-southeast-2Sydney55 msOperational

Incident history

  1. Webhooks, eu-central-1

    Elevated webhook delivery latency

    DegradedResolved in 38 min
    1. Investigating 09:12 UTC

      Webhook deliveries in eu-central-1 are delayed by up to 6 minutes. No events have been lost.

    2. Identified 09:31 UTC

      A retry queue partition was saturated by a single endpoint returning slow 5xx responses. We are isolating it.

    3. Resolved 09:50 UTC

      Delivery latency is back to a p95 of 1.2 s. Delayed deliveries have been sent in order.

  2. Agents runtime, us-west-2

    Agent runs failing to start for some workspaces

    OutageResolved in 17 min
    1. Investigating 16:04 UTC

      New agent runs in us-west-2 are failing with error sandbox_unavailable. Running agents are not affected.

    2. Identified 16:11 UTC

      A sandbox image update failed its health check on one node pool and was not rolled back automatically.

    3. Resolved 16:21 UTC

      The previous image is restored and runs start normally. Failed starts can be retried; none executed tools.

  3. Market data, us-east-2

    Delayed crypto market data from one venue

    DegradedResolved in 54 min
    1. Investigating 02:40 UTC

      Book updates from one crypto venue are arriving with up to 4 s of delay. Consolidated books exclude the venue while stale.

    2. Resolved 03:34 UTC

      The venue resolved a gateway issue on their side. Data is current.

  4. Analytics query, eu-central-1, eu-west-1

    Slow dashboard queries over long ranges

    DegradedResolved in 92 min
    1. Investigating 13:05 UTC

      Queries over more than 90 days are taking 10 to 30 s. Shorter queries are unaffected.

    2. Identified 13:48 UTC

      A compaction job fell behind after a storage node replacement.

    3. Resolved 14:37 UTC

      Compaction has caught up and query latency is back to normal.

  5. Robotics ingest, eu-central-1

    Telemetry ingest backlog

    DegradedResolved in 26 min
    1. Investigating 07:58 UTC

      Telemetry is reaching the console up to 90 s late. Edge agents are buffering locally; no samples are lost.

    2. Resolved 08:24 UTC

      Ingest capacity was scaled out and the backlog has drained.

No other incidents in the last 90 days. Post-incident reviews for outages are published in the Journal within five business days.